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$195 for one hour
- Step 1
- Pick a 1-hour slot
- Step 2
- Pre-pay online, using your payment method
- Step 3
- Meet with an Ignite expert
- Bonus!
- Receive an email summary with relevant links, code samples, and additional recommendations—written by your expert just for you.
How Expert On-Call Compares to Other Offerings?
| Expert On-Call | Customer Support | Consulting Services | |
|---|---|---|---|
| Purpose | For occasional questions about Ignite (concepts and internals, optimization and troubleshooting, and so on) | For 24x7, enterprise-grade support during development and production | For assistance with all stages of your project, from architecture and design to maximization of performance and scale to platform implementation |
| SLAs | No | Yes, per terms of your contract | No |
| Resolution Guarantees | No, but our engineers share insights and give guidance on anything that blocks your progress | Yes, per terms of your contract | Yes, per terms of your contract |
| Account management | No | No | Yes |
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