Virtual Assistant integrated with financial transactions in the Digital-Service Platform
Speakers: Leonardo Volthier, Banco do Brasil Senior Software Developer & Wanderson Adriano Saravia, Banco do Brasil Developer Analyst
Slides: https://go.gridgain.com/rs/491-TWR-806/images/24_IgniteSummit2021-Virtu…
I would like to show how we have implemented the integration of Virtual Assistant, NLP capability, and financial transactions in the Omni Channel Digital-Service and Digital-Marketing Platform called Horus, implemented by Banco do Brasil based on Apache Ignite and JBoss Drools integration.
The Virtual Assistant components is a set of microservices that uses Apache Ignite to trigger cognitive structure (NLP) through non-blocking HTTP requests, making it possible to execute financial transactions asynchronously (publish / subscribe) based on the conversation between customers and the Virtual Assistant according to the context.